Customer Testimonials
I have had nothing but negative experiences from dealerships here in Owen Sound. Not at Mike Jackson GM! Bring my truck in for a TSB. Right off the hop the place is set up for success. Drive through style registration, service manager on site and does not even need to test drive vehicle. Takes the time to explain the TSB and the differences I should expect post service. Waiting room was air cooled and service lady offered me, my GF and the dog ice cold bottled water. Every employee there respected the Covid restrictions and I look forward to returning. ...
The Collingwood dealership staff are always courteous, knowledgeable and able to assist me every time. I would recommend and have recommended this dealership. Thank you.
My experience with the Mike Jackson dealership in Collingwood was fantastic! Gary Jeffrey was so helpful and knowledgeable from start to finish. I never felt pressured to buy, which made the experience that much better. I’m so happy with my purchase.
I recently went in to purchase my Cadillac at end of lease. The team at MJ was fantastic and very accommodating to my needs. I strongly recommend MJ as a GM dealer. Thx
Very friendly and efficient. Shuttle service willing to take me where ever I wanted to go. Picked me up and looked after my parcels. Lol
I had a very pleasant experience getting my oil changed. All the staff were very pleasant . My car was washed beautifully, and parked out front running with the nice cold air on
Service was efficient, staff were courteous and friendly. Dealership was neat and clean, safety protocols were in place. Will be returning in the future with all our vehicles.
Great customer service, friendly staff and quick delivery of my new vehicle. As a returning customer I would definitely recommend the Mike Jackson dealership to anyone
I love my GMC and have been extremely happy with the team at Mike Jackson and their service. I would recommend them for anyone.
I took my Cadillac into mike Jackson and was treated with respect and dignity. This is what a car dealership should be. Clean, friendly and stocked with great cars.
My experience at Mike Jackson was great they did great work on my car provided me a ride home when I dropped off the car but the only downfall was they did not provide me a ride to pick up my car and they use Covid as an excuse. There are 1000 people in Ontario with Covid out of 14,700,000 people.By these numbers there is no excuse for not providing a ride to pick up my car.
Very nice to deal with. Commentating I’ll be back
Highly recommend getting your vehicle detailed at Mike Jackson Motors. It's like driving away in a new vehicle.
Service was exceptional and Dave was terrific. He was very friendly and gave me an open and honest assessment of my repair and the cost. I will definitely be coming back for future service requirements. Great job Dave, the dealership is lucky to have you as an employee.
They are an extraordinary team. Very knowledgeable and friendly. The transaction was smooth with all questions answered. Would recommend to anyone!
The service on my 2011 3500 Silverado was excellent. Dave in service was very good to work with me. Having a loaner vehicle 🚗 is very much appreciated !!!There was a slight problem ,some how there was a dent on the drivers door at the bottom. I noticed it a week later when I was washing it. I took it back to show service ,they looked at it and said it would be looked after and they did. It was very much appreciated ,no hassle. Again a loaner vehicle 🚗 My truck was fixed with no problem. Looks great 👍 Thanks to all involved. This ...
Great service from start to finish. All done to total satisfaction. Staff attentive and friendly. Time frames were as promised and price was as agreed.
The experience at Mike Jackson was very good. Good communication and friendly people. Work was done in a timely manner. Will be back for sure!!
Fantastic sales experience from the beginning. A big thank you to Gary for his professionalism, patience and willingness to help at each step along the way!
excellent.
Great service and follow up.Thanks for looking after my 1956 Buick.
Very please with the turn time, workmanship and communication.
Improved understanding of EVs compared to last time
I was travelling from Northwest Ontario when I had car trouble. The service here was great, they got everything fixed and ready for me to continue my travel
Indira attempts to make everything smooth sailing for your visit SO she gets a high review and all of the employees in the Service Dept are very easy to deal with making your visit totally comfortable
Good dealership servicing. Friendly staff. But careful— there is Cadillac only parking 🙂
I was very pleased with the service and the people were very pleasant to deal, from the salesman (John Wagner) to the service people. I would highly recommend them to anyone.
Great experience quick oil change Happy with the service
Web site mistake regard to closing time. Was able time find Tim in the rear garage who looked after my dilema since I was from out of town. Found the operation very professional.
Had my vehicle detailed. Dealership did a wonderful job! As they said showroom ready! Thank you for a job well done! Will see you again
I was told you were going to wash down my vehicle after the repairs were completed which was not done...
I had a vibration in the front end of my truck. They knew what the problem was with in two minutes on my arrival and that it was covered under warranty. Very friendly staff. I’m very happy with the service I received
Went into Mike Jackson dealership with my 2015 Cadillac SRX with the engine light on. They found the problem which was under warranty and ordered the part. Un fortunately the part did not come in on the day promised, and as I was visiting the area for only three weeks, I had to leave. But their service, professionalism, brought me back with the vehicle to get the job done. I was really impressed with how they do business. I am from the Whitby area, so driving to Mike Jackson is testament to their great service. Received a loaner for the time, ...
Service was great as usual...dropped off my Vette with a leaky tire....which was promptly fixed at a reasonable price . Would recommend M.J. to my friends .
Excellent service, attention to detail, very happy with this dealer. Service advisor keeps you informed of the progress of your service call and how much longer you will have to wait
Progress updates, all round great service!
Well done by the team this week. Good job by Indira who was organizing the time etc.. I was due for an update. I was please again!
Really pleased with the service, proffessional and courteous. Thankyou.
Great team and great service. My family needed a bigger vehicle and the team at Jackson motors was on top of everything for us. They found us what we needed in our price range.
Out of town buyer. Gary was awesome to deal with. Kept me up to date with delivery and details. Answered all my questions and concerns promptly!!!
Gary and all the staff were awesome to work with. Very friendly
Excellent service. The work was done on time and as expected. Plus they washed my truck!
excellent visit very professional team effort would recommend mike jackson motors to friends or family. new car inventory seemed small but no problem. we will find your car.
Always first class
Serviced the car on time with no issues. Left the car clean and provided a wash. Covid protocols were followed happy with the service provided.
Prompt, professional and headache free service. At tentative employees in the service department that know their roles and quickly act upon me. I very seldom leave feedback towards any web hosting topics but l know l must for this Micheal Jackson GMC dealer. Thxxxx so much. Phil.D
Had an issue with my wife’s car and Mike Jackson was very quick to get it in and fixed. It was also under warranty (4 years later) and didn’t cost us anything. We are very happy with the air service.
Everyone was very friendly and helpful through the whole process of purchasing our car. We were very happy with our experience.
Very experienced and knowledgeable team! We have been customers at Mike Jackson for 10 years and find their service excellent.
I was in for an oil change for my 2019 Buick. My appointment was at 1.oo p.m. In the dealership at 1.00 p.m. and in my car and driving home at 1.35 p.m. What great service. Last oil change was at Paul Sadlon Motors in Barrie. No lie, 2 1/2 hours for a 30 minute oil change there. Never again. When I tried to complain they seemed to care less about the long delay..
I had an appointment for 8:00 am Tuesday and was taken into the bay 5 minutes early and asked to wait for my vehicle. It was the first service oil change and winter/summer tire swap. Patricia, Service Advisor, didn't try to upsell me or push anything other than I'd asked for and the professional manner she dealt with me was appreciated, considering all the work I had done, I was out the door in 1 1/2 hours AND MY CAR CAME TO ME WASHED AND CLEAN!!!!! Mike Jackson Service is consistently dependable, professional and easy to deal with, as I have ...
Service was great. Staff accommodating and professional. Covid protocols were good. Highly recommend Mike Jackson. Was impressed to be offered a loaner will vehicle was serviced
Thanks for our awesome new Yukon! It was great working with you guys. Look forward to dealing with you again soon.
The experience was very professionally done, and safety protocols were good. Thank you Dave for a good experience.
Summer tire swap handled quickly without fuss. The service department did only the work necessary without any additional work being suggested or completed. The staff was most helpful.
I trust Mike Jackson’s to take care of my car. Love it when the dealership cleans the outside of my car after working on it. Much appreciated.
I figured buying a vehicle during Covid would be difficult no so at all. The whole process from checking out the truck to signing on the dotted line was so easy. I highly recommend Mike Jackson GM
I am very happy with the consistent professional and friendly service. I'm thankful for the care they take in keeping the required social distancing while waiting for my vehicle.
Great experience. Nice, competent staff.
Love this dealership. Staff always pleasant and willing to solve any issues with the car. Thank you for being there.
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