Customer Testimonials
Great service dept
Gary was such a pleasure to work with! Highly recommend him for your next purchase at Mike Jackson’s! The whole experience at the dealership, with all staff, was wonderful!
I got a quote that was a few hundred dollars less than the work that was done. Rather than argue with me, they honoured the quote and adjusted the final bill accordingly to reflect the quote. I actually paid $4 less than what I was quoted. That’s called playing the long game. They’ve made a loyal customer out of me and I will be back for future service work. Special thank you to Leo who took care of me while I was there. A really great guy that actually cares about the customer. Thank you Leo.
Always good
I was able to book oil change on short notice. They were polite and efficient
Very courteous, and quick responses .
Dave in service is great!
Took my Acadia in to have the timing chains done. Endira was upfront with all the pricing and kept me in the loop the hole time. Dave was great to talk to and even did a few other items for me while the motor was apart. Great service all around great people
Service is Knowledgeable and quick to assist,I was able to get my tire patched the same day with no issues and staff were so friendly
I was completely satisfied with all aspects of servicing my car - Endura is first class to treat you like a somebody .
The staff at the service department was extremely helpful in assisting me with a time sensitive matter. They provided prompt and professional advice. I will certainly be bringing my vehicle for service at Mike Jackson GM and highly recommend them. Ray Labrecque, Sergeant (retired), CD
Just picked up my new car from Mike Jackson's in Collingwood. What a pleasure to deal with such a friendly and kind staff. From start until picking up my vehicle I was treated like one of the Jackson family! Thanks for such a pleasant experience Al, John and Dawn.
Service department excellent. Treated like they cared and provided us with a loaner without any problems.
I was really happy with the purchase of my new vehicle ,everyone was very helpful and peasant to deal with.Thank you very much
Excellent Staff and Professional Services
After being in a MVA I needed to replace my vehicle as soon as possible. Al Bell and Michelle were very understanding and eased my stress in finding the perfect vehicle for me. I will definitely refer their services in the future.
The service department looked into my problem quickly and resolved the issue. They also helped me with two other small problems while I was there. Excellent and friendly service.
My sales representative was Gary Jeffrey.... super nice guy as was everyone else... friendly, helpful and thoughtful.....must have been a great experience as I purchased the car!
Very nice.. after my unexpected tow in, Tim & Patricia took great care to acknowledge & address all my repair concerns on a time line they promised. Will definitely go back & recommend to others.
Parts, Service and Sales are very knowledgeable, friendly and courteous! Chris in Parts did a excellent and timely quote and found the tires we wanted and Bobbie our tech did a great job installing. Dave , advisor kept us informed of the vehicle’s situation and all very good. Thanks
Extremely friendly right from the start. The people there are fantastic to deal with and very helpful.
From start to finish everyone was courteous and informative The serve issues were explained very well
Excellent Customer service from start to finish. Well above and beyond industry standards. Highly recommended.
They never rush explaining things and no high pressure tactics. They are never too busy to help you
Very professional and friendly staff. Always willing to accommodate any questions.
Snows off and stored, summer tires on while I waited. Thank you for making this a positive annual event.
Excellent customer service. Fast and professional. Recommend to all. 5+++ star! The best in area.
I had my snow tires removed and the summer tires put on this week. Patricia in Service was very helpful in clarifying my questions about "Rims" on the summer tires and the exchange was completed within an hour.
100% would recommend! John helped us buy our truck. He was on top of everything and always got back to us so quickly. No waiting nothing. amazing customer service. We honestly have never had customer service like this!
I was only there yesterday for a oil change. Service was quick very pleased with the advisor n mechanic
Always great service ask for Dave
Excellent service.
The staff here were great ! All friendly and made the buying process easy , Joel from sales went above and beyond keeping me upto date via text message prior to my pick up date, including pictures of equipment I was having installed . I would highly recommend Mike Jackson Gm !
Mike Jackson’s staff are always friendly and accommodating for me. Indira is so kind, friendly and helpful. I feel my car is in good hands when in for service. Dianne
What a great experience dealing with Mike Jackson GM! From initial discussions, to when I picked up my new vehicle.... John was always there if I had any questions! Highly recommend Mike Jackson! And loving my new GMC Terrain!!
The crew at Jackson’s is hands down the best dealership experience you could ask for. Ryan, Al, Taylor, Dawn and the whole team at Jackson’s will get you looked after and feeling like your part of the family. Most accommodating dealership going !
Gary helped me get into a used vehicle that was right for my budget and current needs during a challenging time. Thanks for the great service!
I have always had a great experience with Mike Jackson and crew.
Great sales engagement that limited my time waiting around the dealership. I was in and out super fast, got a great new truck and will be going back for my next one!
Thank you so much to Mike, Ryan, Courtenay, Gary & John who made leasing my car a worry-free experience! My options of buying/leasing were spelled out in detail until I understood what the best option was for me. Mike, Ryan & Courtenay went out of their way to make sure I understood the contract & extra protection agreements. Gary & John were very helpful explaining features in the car & were very willing to answer any questions then & to call if I had questions once I got used to the car. I would highly recommend Mike Jackson GM! ...
The team at Mike Jackson GM is incredible, wonderful customer service and staff that goes above and beyond!
Always efficient and good service. Keep you up to date on all that is happening. Highly recommend
The staff at Mike Jackson were so kind and very helpful and accommodating! They were able to work around my crazy schedule they also didn’t try and push anything on me that I didn’t need. Overall great experience financing my first brand new vehicle.
David in Service, very professional to deal with. Service completed efficiently. Very pleased. The inconvenience was made as convenient as possible. (Yay!) Thank you!
Very organised. Love the personal touch of communicating by text. Deadlines were met exactly (ten minutes early).
Amazing service center with customer focused staff Prompt service, and love the great communication with text. Hats off to you all!
Brought our 2019 spark in for what we thought might of been leaking brake fluid but turned out might of just been condensation from the exhaust, never seen that before on any vehicles we have had in the past. However it was brought to our attention the front brakes were sticking and the rear needed service as well. We just bought this car this past summer elsewhere and we had no idea, the car only has 25,000kms on it so we just thought that’s how it was meant to drive. Needless to say we got the work done and wow ...
They are an amazing dealership. The service during our truck purchase was amazing. Great experience with Al, Dawn, and John. Highly recommended.
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